Shipping

Orders, delivery and returns.

• Can I cancel or modify my order? You can cancel or modify an order as long as it hasn't shipped yet — contact us right away and we'll do our best to catch it in time. ›
• Do you offer local pickup? At this time, Filaments.ca no longer offers local pickup. ›
• How do I know if my order has shipped? When we ship / fulfill an order, an automated email is sent out to the email address you provided. The email will include the details of the items that were shipped as well as the ›
• What is your return and exchange policy? As long as you have not opened the items, you are welcome to return or exchange them. Simply let us know and we will be happy to accommodate you! To help me assist you better, coul ›