Can I cancel or modify my order?

Yes, but as long as your order hasn't started the fulfillment process, we can cancel or modify it for you.

How to tell if it's too late

Once your order ships, you'll get a shipping confirmation email. If you haven't received that email yet, there's still a chance we can make a change before it goes out.

What to do

  1. Contact us as soon as possible with your order number and the change you need (cancellation, item swap, address update, etc.).
  2. We'll try to catch the order before it's picked and packed.
  3. If fulfillment has already started, we may not be able to make the change in time.  In that case, the order will ship as originally placed.